Download Designing Mobile Service Systems (Research in Design Series) by E.A.M. Van De Kar, A. Verbraeck PDF

By E.A.M. Van De Kar, A. Verbraeck

This ebook is the second one within the learn in layout sequence. layout is an attempt that enjoys a becoming recognition within the educational international. At Delft college of know-how layout is a famous a part of technology. Like different technical universities, Delft is rooted within the engineering box. And regardless of questions like 'what is design', 'what is engineering' and 'what is science', which might be debated in lengthy periods, and ameliorations which are challenging to give an explanation for, it really is attainable to think the variations. during this ebook the authors give a contribution to the advance of a layout language for the provider area. more often than not the engineering self-discipline is increasing right into a box that embraces views of extra disciplines and actors, subsequent to the engineer who's answerable for the artifact. the 1st quantity during this learn in layout sequence stresses the stakeholder orientated procedure within the area of structure and concrete making plans (Binnekamp, van Gunsteren, & van Loon, 2006). The area during this quantity is providers. it is a box during which the involvement of alternative stakeholders with diverse pursuits within the layout approach is especially a serious good fortune factor.

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Extra resources for Designing Mobile Service Systems (Research in Design Series)

Sample text

The trustworthiness of the service depends on adequate provisions of security throughout in the chain. ) carry a different history on security perspective and technical solutions. Therefore, security should integrate and evolve the existing security technologies through open standards in order to meet the requirements of the future advanced service products. The great challenge for the future security framework is to maintain simplicity and efficiency without leading to heavy implementation solutions.

21 Designing Mobile Service Systems Figure 1-3. 3 Technical architecture An overview of the technical architecture is given in Figure 1-4. The technical architecture is based on the three tier model (see chapter 3 of this book). This architecture consists of a presentation layer, an application layer and a data layer. Data layer Data is needed from various distributed sources. These include data from the currently used emergency response systems, data from a traffic information service, data about the location and loads of ships, and data about the working schedules of port workers.

Figure 2-3. System acceptability (based on Nielsen, 1993) To formulate an answer to these questions we will use the insights of system acceptance models. These models provide an overview of the issues that influence the acceptability of a system. The first model we want to discuss here is the model presented by Nielsen (1993), see Figure 2-3. According to Nielsen system acceptability is a combination of social acceptability and practical acceptability. The social context of the user is also relevant; social aspects also influence the adoption and manner of using the service.

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